Privacy Policy
Atlas Fine Wines Limited (“Atlas”, "We") are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the General Data Protection Regulation, the data controller is Atlas Fine Wines Limited of Park View House, 58 The Ropewalk, Nottingham, NG1 5DW.
We may collect and process the following data about you:
• Information that you provide by filling in forms on our site www.atlasfinewines.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.
• If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out through our site and of the fulfilment of your orders.
• Details of your visits to our site and the resources that you access.
If you no longer want us to retain your data, it is your responsibility to let us know by email or by post. From this point, we will then retain your personal data only for the period required by regulation.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site
• To determine when to send cart reminder messages via email and SMS.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via email and SMS.
Where we store your personal data
All information you provide to us is stored on our secure servers or stored by Shopify Inc who provide us with the online e-commerce platform that allows us to sell our products and services to you online. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Atlas and Shopify Inc do not store your banking and credit card details which are held encrypted by the authorized card merchanting provider.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. This includes but is not limited to fine wine offers, market updates and event invitations.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.
We may also use your data to provide you with information about goods and services which may be of interest to you and may contact you about these by email, post or telephone.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in the UK Companies Act 2006.
We work with third parties in some instances, such as the fulfilment of your order, the ecommerce platform, the processing of your payment details and the provision to Atlas of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
We may disclose your personal information to third parties, only in the following circumstances:
(1) In the event that we sell or buy any business or assets in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If Atlas Fine Wines Limited or substantially all of its assets are acquired by a third party, all personal data held by it about its customers will be one of the transferred assets. (2) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of trading and other agreements; or to protect the rights, property, or safety of Atlas Fine Wines Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@atlasfinewines.com.
We will not disclose your data to third parties for marketing purposes without your prior consent.
Our site may contain links to and from the websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have the right to lodge a complaint with the supervisory authority for data protection. In the UK this is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone 0303 123 1113.
Access to information
The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notification of the changes will be made to you by e-mail
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@atlasfinewines.com or by calling us on +44 (0) 203 017 2299.